Ecommerce Consulting Agency

Ecommerce Services: Consulting, CX, CRO & SEO for Online Stores

Four areas of ecommerce expertise delivered by a single in-house team with 20+ years in the industry. Whether you need one service or all four, every engagement starts with an honest look at what your business actually needs.

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Commerce Consulting
Platform setup, migrations & integrations
💬
Customer Experience
Helpdesk setup & AI automation
📈
Conversion Optimization
CRO audits & A/B testing
🔍
Search & Visibility
Platform-specific SEO & AI search

What we do

Real work. Every part of your business.

We don't hand you a strategy deck and walk away. Whether the problem is how your platform runs, how customers are served, what converts, or how you get found — we diagnose it and fix it.

20+ Years
Commerce Consulting

Make your platform work for your business

Hands-on ecommerce consulting for the decisions that shape how your business runs — platform setup, store migrations, integrations, automation workflows, and ongoing operational improvements.

What's included

  • Store setup, configuration & platform migrations
  • Third-party integrations & API connections
  • Automation workflows — fulfillment, refunds, order management
  • Catalog & data management · Ongoing maintenance
Project-based · Certified on 4 platforms
View Commerce Consulting →
Customer Experience

Build customer service that scales with your business

CX strategy, helpdesk optimization, and AI-assisted automation so your support operation runs efficiently — reducing friction at every stage of the customer journey, from first question to repeat purchase.

What's included

  • Customer journey audit across all support touchpoints
  • Helpdesk setup, optimization & workflow configuration
  • AI implementation for response automation & routing
  • Refund, return & order management flow optimization
From $1,200/mo
View CX Consulting →
Conversion Optimization

Turn more of your existing traffic into revenue

Data-backed CRO that identifies exactly where visitors abandon your store — and implements the UX, copy, and checkout improvements that make them convert instead of leave.

What's included

  • CRO Audit with behavioral data & heatmap analysis
  • UX, copy & checkout flow review
  • Prioritized action plan with 10+ recommendations
  • Ongoing A/B testing & monthly optimization
From $499/mo
View CRO Services →
Search & Visibility

Get found by customers who are ready to buy

Platform-specific SEO strategies that improve your store's visibility in traditional search engines and AI-powered discovery platforms like ChatGPT, Google AI Overviews, and Perplexity.

What's included

  • SEO Foundation Audit & keyword research
  • Search Intelligence monitoring & monthly reporting
  • Page optimization, technical SEO & internal linking
  • SEO blog content strategy & production
From $399/mo
View SEO Services →

Certified ecommerce services for merchants on Shopify, BigCommerce, Shift4Shop, and Squarespace — all work done in-house, U.S.-based, no outsourcing.

Shopify BigCommerce Shift4Shop Squarespace

Not sure where to start?

Tell us what you're trying to solve. We'll figure out together which service — or combination — makes the most sense for your business right now.